Rules of stay
To the attention of guests:
Warning! In case of departure from the room after 12:00, you are required to pay a fine in the amount of the price of the respective room for the day.
Supplement for children from 4 to 10 years is 300 UAH, this amount includes:
- breakfast;
- children's disposable slippers.
- Discount on visits to the SPA center -50%
If the child from 4 to 10 years old needs an additional place for a folding bed, the amount will be 500 UAH and this amount includes:
- euro-clamshell
- children's breakfast;
- children's disposable slippers.
Children over 10 years old need an additional Euro-folding seat, the amount is UAH 1,000 and this amount includes:
- euro-folder;
- breakfast;
Discount on visits to the SPA center -50%
Discounts do not apply to additional seats
Warning! If, on the day of settlement in the room, the hotel can not contact you to confirm the reservation, the application will automatically be canceled even in the case of prepayment. Prepayment can be transferred to your deposit account at the discretion of the administration. You receive SMS with the text of the cancellation of the reservation, the deposit amount and the final date of its use.
Citizens residing in the complex are forbidden:
Warning! When canceling a holiday order: Prepayment is returned only if the room is given to other guests.
Warning! From the moment of arrival at the hotel, the visitor is fully liable for the damaged, broken and broken values in the room or on the territory of the complex. The penalty is imposed individually, depending on the purchasing value of the spoiled object.
Warning! Dear guests, We urge you to be courteous towards the employees and guests of the complex. In case of incorrect behavior, namely: profanity, fights, disturbance of silence after 22:00, emotional clarification of relations, disturbance of rest of guests of a complex during rest, smoking, ignoring of requests or warnings of administrators, the complex reserves the right to forcibly evict guests. by calculating the price list accordingly.
Warning! The administration of the complex is not materially responsible for the valuables of the guests. We strongly recommend that you keep valuables in a safe.